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Frequently Asked Questions
Find answers to common security and compliance questions about Talentpool
Where is candidate and customer data stored?
What AI/ML capabilities are built into the platform?
Do you use third-party AI tools? How?
How do recruiters get explainability on AI recommendations?
Do you offer bias detection or DEI analytics (e.g., flagging biased JD language)
How do you protect data in AI workflows?
Is data encrypted at rest and in transit?
How is system uptime and performance guaranteed during peak hiring seasons?
What are your disaster recovery (DR) and backup mechanisms?
Is your infrastructure ISO 27001, SOC 2, or GDPR compliant?
Do you log and audit API calls and admin actions?
Do you support data purging or anonymization as per compliance needs?
Which cloud provider does Talentpool use?
How is access management enforced?
How is customer data secured from unauthorized access?
What happens if the server goes down?
Do you support Single Sign-On (SSO) or integrations with identity providers?
How do you manage vendor or third-party risks?
Does your system support accessibility standards (WCAG)?
What integration methods do you support?
Can resumes, offer letters, and onboarding documents be stored in or linked to SharePoint/OneDrive?
Do you support document versioning and audit trail with Microsoft 365?
Can user roles and access be managed via our Microsoft 365 admin policies?
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